Meet Sharry, a top workplace experience software for offices and office buildings! More than 160,000 people use Sharry on the 4,000,000 m2 of office space! And yet, there are just over 60 of us in the Sharry team. Our platform offers touchless office access, smart parking, hybrid work, and visitor management features. Some of the largest and most beautiful office buildings in New York, London, Prague, and many other cities rely on our solution, as well as global companies with tens of thousands of employees. Would you like to work at a job where digital and real-world connect and have a possibility to be a member of a Launch & Activation Team on a global scale?
What will be your mission as a Launch & Activation Specialist?
As a part of the global Sharry Customer Care team, you will be responsible for launching our Sharry Workplace solution and making sure everything is running smoothly. Our team’s responsibility is to make sure our clients know about us, know how to use our product and of course, fall in love with us.
Your main role will include collecting data from multiple sources and preparing overviews and executive summaries based on them. You'll not only be supporting clients remotely but also participating on-site in modern A-Class office buildings using Sharry's digital products. You will also be improving current processes based on the client’s feedback, creating guides, procedures, and FAQs. And if you want, you can also improve your public speaking skills and lead training sessions for our customers.
Most often you will be communicating with customers (Property managers, Office managers, Security Teams,...) via email or our smart building management applications. You will also have access to a leading analytics platform GoodData and will be involved in its development.
Who will be your partner in crime?
- Veronika Hrabalová: Our training and presentation specialist. She is also responsible for our Learning & Development program! Apart from enjoying wine with family and friends, Veronika loves travelling, action, and coffee.
- Valerie Chalupová: Event manager specialist who can launch or activate any building. Val´s biggest hobby and passion is dancing so except the work she is practicing, making choreographies, or teaching kids.
- Matěj Pokorný: Matěj is proficient in business development, public speaking and customer care. He founded our Support department and later a separate Launch & Activation Team so that we could provide the best care, trainings and support for our clients. Aside from work - feel free to ask Matěj about his passion for sports and classical music.